when a medical assistant is communicating with a patient who is upset, which of the following mechanisms…

when a medical assistant is communicating with a patient who is upset, which of the following mechanisms indicates the assistant is receptive and listening?\nstaring at the patient\nrubbing the patients back\nsmiling at the patient\nmaintaining an open posture toward the patient

when a medical assistant is communicating with a patient who is upset, which of the following mechanisms indicates the assistant is receptive and listening?\nstaring at the patient\nrubbing the patients back\nsmiling at the patient\nmaintaining an open posture toward the patient

Answer

Brief Explanations:

Staring can be intimidating, rubbing may be inappropriate without consent, and smiling might seem insincere. Maintaining an open posture shows attentiveness and receptiveness.

Answer:

Maintaining an open posture toward the patient