what are skills for health conflict resolution? what are the 6 steps of the decision - making process?

what are skills for health conflict resolution? what are the 6 steps of the decision - making process?
Answer
Brief Explanations:
Skills for health - conflict resolution include active listening to understand all parties' concerns, effective communication to express ideas clearly, empathy to understand others' feelings, problem - solving to find solutions, and negotiation to reach agreements.
Answer:
Active listening, effective communication, empathy, problem - solving, negotiation.