104. which of the following is an example of upselling? (1 point) i love the tv model youre looking at, let…

104. which of the following is an example of upselling? (1 point) i love the tv model youre looking at, let me show you a different model with similar features, for the same price, so you can see another brand. would you like that as a combo meal? you can get fries, plus a medium drink, for an extra $2.00 i also have this other laptop that has most of the same features as the one youre looking at, but at a lower price because it is on sale im sure youll love those basketball sneakers. do you also need any t - shirts or shorts 105. roughly how much money do u.s retailers lose annually due to poor customer services? (1 point) $100 - 150 million $100 - 150 billion $60 - 70 billion $20 - 30 million submit answers
Answer
Answer:
- I love the TV model you're looking at, let me show you a different model with similar features, for the same price, so you can see another brand.
- $60 - 70$ billion
Explanation:
Step1: Define upselling
Upselling is getting customers to buy a more expensive item or additional features. The first option for 104 offers a different brand - similar - feature TV at the same price which is upselling.
Step2: Recall loss - due - to - poor - service fact
It is known that U.S. retailers lose roughly $60 - 70$ billion annually due to poor customer service for 105.