76. which of the following best defines a loyalty program? (1 point)\n a discount coupon or code thats made…

76. which of the following best defines a loyalty program? (1 point)\n a discount coupon or code thats made available to first - time customers\n a club for employees of a retailer to join\n a marketing program that provides incentives to repeat customers who ar eloyal company\n brand shoppers\n a discount program aimed at people who shop with a retailers competitors\n77. it was the end of the winter holiday season, and the retail store was already beginning\nto receive items for the next holiday, easter. what tactic should the store use to help\nmake room for the new items? (1 point)\n discontinue the holiday items.\n mark the holiday items out of stock.\n mark down the holiday items\n store away the old holiday items for next season.\n78. which of the following is a term for physical goods that are bought and sold (1 point)\n products\n sales\n pricing\n services\n79. these customers can take a long time to make a purchase decision, and might return to a\nretailer several times before making a purchase (1 point)\n recreational shoppers\n innovation/trend buyers\n comparison shoppers\n impulse buyers\n80. which of the following phrases is an example of positive feedback given to an employee\n(1 point)\n emily, you have so much potential\n julie, your productivity scores are very low and need to improve\n phil, youve really improved your stocking speed\n sandy, you need to start showing up on time

76. which of the following best defines a loyalty program? (1 point)\n a discount coupon or code thats made available to first - time customers\n a club for employees of a retailer to join\n a marketing program that provides incentives to repeat customers who ar eloyal company\n brand shoppers\n a discount program aimed at people who shop with a retailers competitors\n77. it was the end of the winter holiday season, and the retail store was already beginning\nto receive items for the next holiday, easter. what tactic should the store use to help\nmake room for the new items? (1 point)\n discontinue the holiday items.\n mark the holiday items out of stock.\n mark down the holiday items\n store away the old holiday items for next season.\n78. which of the following is a term for physical goods that are bought and sold (1 point)\n products\n sales\n pricing\n services\n79. these customers can take a long time to make a purchase decision, and might return to a\nretailer several times before making a purchase (1 point)\n recreational shoppers\n innovation/trend buyers\n comparison shoppers\n impulse buyers\n80. which of the following phrases is an example of positive feedback given to an employee\n(1 point)\n emily, you have so much potential\n julie, your productivity scores are very low and need to improve\n phil, youve really improved your stocking speed\n sandy, you need to start showing up on time

Answer

Answer:

  1. C. a marketing program that provides incentives to repeat customers who are loyal company brand shoppers
  2. C. Mark down the holiday items
  3. A. products
  4. C. comparison shoppers
  5. C. phil, you've really improved your stocking speed

Brief Explanations:

  1. Loyalty programs target repeat - loyal customers with incentives.
  2. Marking down items helps clear space for new stock.
  3. Physical goods bought and sold are products.
  4. Comparison shoppers take time to decide and visit multiple times.
  5. Positive feedback praises improvement, like Phil's stocking speed.