9. these customers view shopping as a fun occasion, so shopping does not necessarily include making a…

9. these customers view shopping as a fun occasion, so shopping does not necessarily include making a purchase. (1 point) innovation/trend buyers impulse buyers recreational shoppers comparison shoppers 10. which of the following is a smart goal? (1 point) i will increase my monthly sales volume every month i will improve my sales i will increase my sales volume until my manager is happy with my performance i will increase my monthly sales volume by 20% by the end of march 11. an associate and a customer are having a conversation in a home goods store. the customer, who has been looking at dining room sets, is responding with verbal and physical cues. which cue would most likely be an indication that the customer is about to purchase a dining room set? (1 point) stating, \my current dining room sets is also oak.\ focusing on the price tags of the dining room set praising and touching a particular dining room set asking, \how long is this dining room set on sale?\ 12. what is a specific term for the situation in which a customer purchases a new item and then returns an old, damaged, similar item using the new items receipt (1 point) receipt fraud switch fraud identity theft return fraud

9. these customers view shopping as a fun occasion, so shopping does not necessarily include making a purchase. (1 point) innovation/trend buyers impulse buyers recreational shoppers comparison shoppers 10. which of the following is a smart goal? (1 point) i will increase my monthly sales volume every month i will improve my sales i will increase my sales volume until my manager is happy with my performance i will increase my monthly sales volume by 20% by the end of march 11. an associate and a customer are having a conversation in a home goods store. the customer, who has been looking at dining room sets, is responding with verbal and physical cues. which cue would most likely be an indication that the customer is about to purchase a dining room set? (1 point) stating, \my current dining room sets is also oak.\ focusing on the price tags of the dining room set praising and touching a particular dining room set asking, \how long is this dining room set on sale?\ 12. what is a specific term for the situation in which a customer purchases a new item and then returns an old, damaged, similar item using the new items receipt (1 point) receipt fraud switch fraud identity theft return fraud

Answer

Brief Explanations:

Question 9:

Recreational shoppers view shopping as a fun - filled activity and may not always make a purchase.

Question 10:

A SMART goal is Specific, Measurable, Achievable, Relevant, and Time - bound. Increasing monthly sales volume by 20% by the end of March meets these criteria.

Question 11:

Praising and touching a particular dining room set is a strong indication of purchase intent as it shows positive emotional connection and physical engagement.

Question 12:

Return fraud occurs when a customer buys a new item and returns an old, damaged, or similar item using the new item's receipt.

Answer:

  1. recreational shoppers
  2. I will increase my monthly sales volume by 20% by the end of march
  3. Praising and touching a particular dining room set
  4. return fraud