5. effectively increasing sales: go beyond! - level 1\n1 module 7 questions\nquestion 1\nwhat should you do…

5. effectively increasing sales: go beyond! - level 1\n1 module 7 questions\nquestion 1\nwhat should you do to upsell products?\nsuggest more of the same item to the customer\noffer an accessory or product that is complementary to the item the customer selected\nrecommend a product that is unrelated to the first product

5. effectively increasing sales: go beyond! - level 1\n1 module 7 questions\nquestion 1\nwhat should you do to upsell products?\nsuggest more of the same item to the customer\noffer an accessory or product that is complementary to the item the customer selected\nrecommend a product that is unrelated to the first product

Answer

Brief Explanations:

Upselling involves suggesting a more expensive or complementary item to what the customer is already considering. Offering a complementary accessory is a common upselling technique. Suggesting more of the same is not upselling in the typical sense, and recommending an unrelated product is cross - selling.

Answer:

Offer an accessory or product that is complementary to the item the customer selected