5. effectively increasing sales: go beyond! - level 1\n1 module 7 questions\nquestion 6\nwhat should you do…

5. effectively increasing sales: go beyond! - level 1\n1 module 7 questions\nquestion 6\nwhat should you do to cross - sell products?\nsuggest more of the same item to the customer\noffer an accessory or product that is complementary to the item the customer selected\nrecommend a product that is unrelated to the first product

5. effectively increasing sales: go beyond! - level 1\n1 module 7 questions\nquestion 6\nwhat should you do to cross - sell products?\nsuggest more of the same item to the customer\noffer an accessory or product that is complementary to the item the customer selected\nrecommend a product that is unrelated to the first product

Answer

Brief Explanations:

Cross - selling involves suggesting products that enhance or complement the customer's initial purchase. Recommending the same item is upselling, and recommending an unrelated product is not cross - selling.

Answer:

Offer an accessory or product that is complementary to the item the customer selected