exam: customer service & sales (july 2024 release)\nquestion 46 of 75\nwhat best defines a warranty?\na…

exam: customer service & sales (july 2024 release)\nquestion 46 of 75\nwhat best defines a warranty?\na. coverage of the defects described in the information provided by the manufacturer.\nb. certificate ensuring that a product has been properly inspected by the manufacturer.\nc. an insurance policy to replace the product if it is lost or stolen.\nd. a guarantee issued to the purchaser by the product manufacturer promising to repair or replace the item for a specific period of time, if necessary.

exam: customer service & sales (july 2024 release)\nquestion 46 of 75\nwhat best defines a warranty?\na. coverage of the defects described in the information provided by the manufacturer.\nb. certificate ensuring that a product has been properly inspected by the manufacturer.\nc. an insurance policy to replace the product if it is lost or stolen.\nd. a guarantee issued to the purchaser by the product manufacturer promising to repair or replace the item for a specific period of time, if necessary.

Answer

Answer:

D. A guarantee issued to the purchaser by the product manufacturer promising to repair or replace the item for a specific period of time, if necessary.

Brief Explanations:

A warranty is a manufacturer - given guarantee for repair or replacement within a time - frame. Option A is too narrow focusing only on defect coverage in provided info. Option B is about inspection certificate not a warranty. Option C is about insurance for loss or theft, not a warranty.