exam: customer service & sales (july 2024 release)\nquestion 74 of 75\nwhich of the following is not an…

exam: customer service & sales (july 2024 release)\nquestion 74 of 75\nwhich of the following is not an example of multichannel retailing?\na. a retailer app\nb. a physical store\nc. a catalog\nd. the internet

exam: customer service & sales (july 2024 release)\nquestion 74 of 75\nwhich of the following is not an example of multichannel retailing?\na. a retailer app\nb. a physical store\nc. a catalog\nd. the internet

Answer

Answer:

B. A physical store

Brief Explanations:

Multichannel retailing uses multiple sales channels. A physical - store is a single channel. Apps, catalogs, and the internet are additional channels that can be combined with others for multichannel retailing.