failing to meet the performance standards established for an offering is known as _____. select one: a…

failing to meet the performance standards established for an offering is known as _____. select one: a. delivery gap b. communication gap c. standards gap d. knowledge gap e. design gap a company that implements programs to encourage customer loyalty is utilizing what type of pricing objective
Answer
Brief Explanations:
In business, a standards gap occurs when performance fails to meet established standards. Delivery gap is about actual delivery vs. promised delivery, communication gap is about mis - communication, knowledge gap is about lack of information, and design gap is about design flaws.
Answer:
C. standards gap