which of the following tools is used to analyze customer buying patterns? * 5 points sfa operational crm…

which of the following tools is used to analyze customer buying patterns? * 5 points sfa operational crm demand planning analytical crm cltv

which of the following tools is used to analyze customer buying patterns? * 5 points sfa operational crm demand planning analytical crm cltv

Answer

Answer:

D. Analytical CRM

Brief Explanations:

Analytical CRM analyzes customer - related data including buying patterns. SFA focuses on sales force automation, Operational CRM on day - to - day customer interactions, Demand planning on forecasting demand, and CLTV on customer lifetime value.