a guest is interested in a specific product but is unhappy with the price. they insist they saw it in…

a guest is interested in a specific product but is unhappy with the price. they insist they saw it in another store for less. what are you least likely to do? offer to check with your leader to see if anything can be done. ask your leader how to handle the situation. explain that the product is very popular, and that you are unfortunately unable to adjust the price. try to learn why the guest likes the product, and suggest a similar but less-expensive alternative. admit the price is high, but point out that the guest can save extra money with a target credit card.

a guest is interested in a specific product but is unhappy with the price. they insist they saw it in another store for less. what are you least likely to do? offer to check with your leader to see if anything can be done. ask your leader how to handle the situation. explain that the product is very popular, and that you are unfortunately unable to adjust the price. try to learn why the guest likes the product, and suggest a similar but less-expensive alternative. admit the price is high, but point out that the guest can save extra money with a target credit card.

Answer

Brief Explanations:

In customer service scenarios, the goal is to address the guest's concerns and find solutions. The option of explaining the product's popularity and being unable to adjust the price (the red - boxed option) is the least helpful as it doesn't attempt to resolve the price - related concern or offer an alternative. Other options either seek guidance, offer alternatives, or provide a way to save money, all of which are more proactive in handling the situation.

Answer:

The option "Explain that the product is very popular, and that you are unfortunately unable to adjust the price." (the red - boxed option)