knowledge check - question 1\nwhich of the following is not a step in the basic selling process?\na. make a…

knowledge check - question 1\nwhich of the following is not a step in the basic selling process?\na. make a connection\nb. recite product features\nc. personalize service\nd. assess needs

knowledge check - question 1\nwhich of the following is not a step in the basic selling process?\na. make a connection\nb. recite product features\nc. personalize service\nd. assess needs

Answer

Answer:

B. Recite product features

Brief Explanations:

The basic selling process typically involves making a connection, assessing customer needs, and personalizing service. Simply reciting product - features without context is not a key step in the selling process. It's more about understanding and meeting customer needs rather than just listing features.