knowledge check - question 5\nwhats the specific term for the situation in which a customer purchases a new…

knowledge check - question 5\nwhats the specific term for the situation in which a customer purchases a new item that works fine, and then returns an old, damaged or broken identical item that they already owned?\na. receipt fraud\nb. switch fraud\nc. identity theft\nd. return

knowledge check - question 5\nwhats the specific term for the situation in which a customer purchases a new item that works fine, and then returns an old, damaged or broken identical item that they already owned?\na. receipt fraud\nb. switch fraud\nc. identity theft\nd. return

Answer

Brief Explanations:

Receipt fraud involves false receipts. Identity theft is about stealing personal information. A simple return is not about returning a non - working or different item. Switch fraud is when a customer buys a new, working item and returns an old, damaged or broken identical one they already owned.

Answer:

B. Switch fraud