lesson 5.5 checkpoint 4 - assess it 378010.s1 - business innovations -starr / quarter 1 / week 5 / lesson…

lesson 5.5 checkpoint 4 - assess it 378010.s1 - business innovations -starr / quarter 1 / week 5 / lesson 5.5 5. read the scenario, and then answer the following question. mary accidentally spills coffee on a project that ben has spent weeks completing. which of bens following responses demonstrates proper use of an i - message? mary, i feel like you do not want me to succeed. why do you always do this? mary, you are so clumsy! i hate you. mary, i am upset that the coffee spilled on my project. can you please use the other table next time? mary, i wish you had made a better decision about where to put your coffee.
Answer
Brief Explanations:
An I - message focuses on the speaker's feelings and needs rather than blaming the other person. The first two options blame Mary. The fourth option implies blame. The third option, "Mary, I am upset that the coffee spilled on my project. Can you please use the other table next time?" states Ben's feeling (upset) and a request, which is a proper I - message.
Answer:
Mary, I am upset that the coffee spilled on my project. Can you please use the other table next time?