multiple choice question\na salesclerk notices that each time he attempts to make eye - contact with a…

multiple choice question\na salesclerk notices that each time he attempts to make eye - contact with a customer browsing in the appliance department, the customer looks away. how should the salesclerk respond?\nallow the customer to continue browsing but stay nearby.\nfollow the customer very closely as they browse in case they have a question.\nask a colleague to approach the customer.\napproach the customer and begin sharing product information.\nneed help? review these concept resources.\nread about the concept

multiple choice question\na salesclerk notices that each time he attempts to make eye - contact with a customer browsing in the appliance department, the customer looks away. how should the salesclerk respond?\nallow the customer to continue browsing but stay nearby.\nfollow the customer very closely as they browse in case they have a question.\nask a colleague to approach the customer.\napproach the customer and begin sharing product information.\nneed help? review these concept resources.\nread about the concept

Answer

Brief Explanations:

The customer seems to want space. Allowing the customer to continue browsing while staying nearby is a respectful approach that gives the customer space but also shows availability for assistance when needed. Following closely can be intrusive, asking a colleague doesn't solve the situation, and approaching with product - info may be premature as the customer is avoiding eye - contact.

Answer:

Allow the customer to continue browsing but stay nearby.