what percent of customers say that they will happily give referrals?\n91%\n82%\n50%\n100%\n45%\n\nan account…

what percent of customers say that they will happily give referrals?\n91%\n82%\n50%\n100%\n45%\n\nan account manager has the following numbers this month: 50 customers who were up for contract renewal; 25 of those customers renewed. of those 25 who renewed, 20 bought additional products compared to their previous contract. what was the salespersons renewal rate?
Answer
Explanation:
Step1: Recall renewal - rate formula
Renewal rate = $\frac{\text{Number of customers who renewed}}{\text{Number of customers up for renewal}}\times100%$
Step2: Identify values
Number of customers up for renewal = 50, Number of customers who renewed = 25
Step3: Calculate renewal rate
Renewal rate = $\frac{25}{50}\times100%= 50%$
Answer:
50%