question 22\nsometimes, \false\ product complaints can occur when a customer\npurchases a damaged…

question 22\nsometimes, \false\ product complaints can occur when a customer\npurchases a damaged product.\nhas a personal problem with the employee.\nis charged the wrong price for a product.\nmakes the wrong buying decision.

question 22\nsometimes, \false\ product complaints can occur when a customer\npurchases a damaged product.\nhas a personal problem with the employee.\nis charged the wrong price for a product.\nmakes the wrong buying decision.

Answer

Brief Explanations:

A false product complaint is not about the product itself. Purchasing a damaged product (product - related), being charged the wrong price (transaction - related) are valid issues. A personal problem with the employee is an interpersonal issue not related to the product. Making the wrong buying decision means the customer blames the product for their own choice, which is a false complaint.

Answer:

makes the wrong buying decision.