question 58 of 75\nas you finalize a sales transaction, how should you introduce the stores new loyalty…

question 58 of 75\nas you finalize a sales transaction, how should you introduce the stores new loyalty program to the customer?\na. ask the customer if she is a loyal shopper.\nb. tell the customer how many people are currently enrolled.\nc. explain the key features and benefits of the program.\nd. discuss all the programs details with the customer so she will sign up.

question 58 of 75\nas you finalize a sales transaction, how should you introduce the stores new loyalty program to the customer?\na. ask the customer if she is a loyal shopper.\nb. tell the customer how many people are currently enrolled.\nc. explain the key features and benefits of the program.\nd. discuss all the programs details with the customer so she will sign up.

Answer

Brief Explanations:

When introducing a loyalty program during a sales - transaction, highlighting key features and benefits is an effective way to pique customer interest without overwhelming them. Asking if a customer is loyal (A) is not an effective introduction. Telling the number of enrolled people (B) may not directly appeal to the customer. Discussing all details (D) can be too much information at once.

Answer:

C. Explain the key features and benefits of the program.