when does routinized response behavior occur?\no a when a customer is purchasing an unfamiliar product\no b…

when does routinized response behavior occur?\no a when a customer is purchasing an unfamiliar product\no b when a customer is buying frequently purchased, low - cost items that need little search effort\no c when a customer enters the problem recognition stage of the consumer buying decision process\no d when a customer is buying products that require a significant amount of time for information gathering and product testing\no e when an information search is extensive and involve consulting with friends and family

when does routinized response behavior occur?\no a when a customer is purchasing an unfamiliar product\no b when a customer is buying frequently purchased, low - cost items that need little search effort\no c when a customer enters the problem recognition stage of the consumer buying decision process\no d when a customer is buying products that require a significant amount of time for information gathering and product testing\no e when an information search is extensive and involve consulting with friends and family

Answer

Brief Explanations:

Routinized response behavior occurs when consumers make quick, low - effort decisions for frequently - bought, low - cost items. They have prior experience and little need for extensive information search.

Answer:

B. When a customer is buying frequently purchased, low - cost items that need little search effort