why should a sales associate offer additional services to customers?\na. services have much higher profit…
why should a sales associate offer additional services to customers?\na. services have much higher profit margins than products.\nb. services can improve the customers experience with products.\nc. services guarantee repeat business with the customer.\nd. services are designed to improve the quality of products.
Answer
Brief Explanations:
Additional services enhance the overall customer - product interaction. They make the customer's experience better, which can lead to higher satisfaction and loyalty. Option A is not always true as profit margins vary. Option C is incorrect as services don't guarantee repeat business. Option D is wrong as services are for customer experience, not product quality improvement directly.
Answer:
B. Services can improve the customer's experience with products.