4. during their interviews, both moira and sunil demonstrated that they met the requirements for both types…

4. during their interviews, both moira and sunil demonstrated that they met the requirements for both types of jobs. how might they have demonstrated their suitability for the jobs during their interviews? 5. a) do you meet the requirements for the jobs of server and greeter? explain. b) would you have accepted either of the jobs? why or why not? 6. sunil and moira both accept jobs as servers. when taking customers food orders, they assist customers with their selections. they must know the daily features. what two items on the menu change daily? 7. servers are instructed to ask customers if they want to order something from each of the four menu categories. one customer orders a green salad, a hamburger, and chocolate mousse. what would be an appropriate question for this customer? 8. a customer asks a server to suggest a meal that he might enjoy for under $12. what would be a suitable recommendation? 9. a customer brings to a servers attention that she has a severe allergy to eggs and peanuts. what should the server do to ensure this customers safety? menu starters soup of the day...... $3.95 bruschetta...... $3.55 green salad...... $3.50 caesar salad...... $4.25 dinner size...... $5.25 entrees hamburger with fries...... $6.95 chicken fajitas...... $8.95 personal pizza...... $7.25 pasta of the day...... $7.95 desserts chocolate mousse...... $3.25 apple pie...... $2.99 fresh fruit cup...... $2.75 sundae...... $3.10 beverages milk...... $1.25 juice...... $1.75 milkshakes...... $2.50 tea/coffee...... $0.95 soft drinks...... $1.50

4. during their interviews, both moira and sunil demonstrated that they met the requirements for both types of jobs. how might they have demonstrated their suitability for the jobs during their interviews? 5. a) do you meet the requirements for the jobs of server and greeter? explain. b) would you have accepted either of the jobs? why or why not? 6. sunil and moira both accept jobs as servers. when taking customers food orders, they assist customers with their selections. they must know the daily features. what two items on the menu change daily? 7. servers are instructed to ask customers if they want to order something from each of the four menu categories. one customer orders a green salad, a hamburger, and chocolate mousse. what would be an appropriate question for this customer? 8. a customer asks a server to suggest a meal that he might enjoy for under $12. what would be a suitable recommendation? 9. a customer brings to a servers attention that she has a severe allergy to eggs and peanuts. what should the server do to ensure this customers safety? menu starters soup of the day...... $3.95 bruschetta...... $3.55 green salad...... $3.50 caesar salad...... $4.25 dinner size...... $5.25 entrees hamburger with fries...... $6.95 chicken fajitas...... $8.95 personal pizza...... $7.25 pasta of the day...... $7.95 desserts chocolate mousse...... $3.25 apple pie...... $2.99 fresh fruit cup...... $2.75 sundae...... $3.10 beverages milk...... $1.25 juice...... $1.75 milkshakes...... $2.50 tea/coffee...... $0.95 soft drinks...... $1.50

Answer

Brief Explanations:

  1. They could have shown good communication skills, knowledge of restaurant - related tasks, and a friendly demeanor.
  2. a) Without knowing personal qualifications, it's hard to say. One would need to consider skills like communication, ability to handle tasks, and customer - service orientation. b) Reasons for acceptance could include pay, work hours, interest in the job, etc. Reasons for non - acceptance could be the opposite.
  3. The Soup of the Day and Pasta of the Day change daily as indicated by their names.
  4. An appropriate question could be "Would you like a beverage?" since the customer has ordered from starters, entrees, and desserts but not a beverage.
  5. A suitable recommendation could be a soup, a personal pizza, and a tea/coffee which would cost $3.95 + $7.25+ $0.95 = $12.15 (close to the budget) or adjust the items to stay under $12.
  6. The server should inform the kitchen about the allergy, check ingredient lists for menu items with the customer, and ensure that no cross - contamination occurs.

Answer:

  1. By showing good communication, task - knowledge, and friendliness.
  2. a) Depends on personal qualifications like communication and task - handling. b) Varies based on pay, hours, interest.
  3. Soup of the Day, Pasta of the Day.
  4. Would you like a beverage?
  5. A combination like soup, personal pizza, and tea/coffee (adjusted to stay under $12).
  6. Inform kitchen, check ingredients, prevent cross - contamination.