which two ways can customer service and support affect sales? (choose two) closing the deal with rapid…
which two ways can customer service and support affect sales? (choose two) closing the deal with rapid engagement distributing marketing information more sales through customer evangelists increased sales through responsiveness and personalization coordinating shipping
Answer
Brief Explanations:
- Closing the deal with rapid engagement can directly lead to more sales by quickly converting leads.
- More Sales through Customer Evangelists occur as satisfied customers promote the product, driving new sales. Responsiveness and personalization in customer - service also enhance the customer experience, leading to increased sales. Distributing marketing information is more of a marketing function and coordinating shipping is an operational aspect not directly related to how customer - service affects sales in the core sense.
Answer:
- Closing the deal with rapid engagement
- More Sales through Customer Evangelists
- Increased Sales through Responsiveness and Personalization