after you determine a members needs from an email message, what step should you take? conduct research…

Brief Explanations:

Once the member's needs are determined from an email, the most direct and appropriate next - step is to compose a response to address those needs. Conducting research may be part of the response - building process but is not the immediate next step. Calling the member is not necessary if the communication can be effectively handled via email. Contacting the supervisor is not the first step unless the needs are outside the scope of one's authority, which is not indicated here.

Answer:

Compose a response.