question 3 of 5\na user reports that she cant send print jobs to a specific printer. you are able to…

question 3 of 5\na user reports that she cant send print jobs to a specific printer. you are able to reproduce the problem on the users computer. which of the following actions should you perform next?\nestablish a plan of action.\ndetermine whether anything has changed.\nestablish the most probable cause.\ndetermine if escalation is necessary.\ni want to review this question later. (optional)\ncheck my answer (optional)

question 3 of 5\na user reports that she cant send print jobs to a specific printer. you are able to reproduce the problem on the users computer. which of the following actions should you perform next?\nestablish a plan of action.\ndetermine whether anything has changed.\nestablish the most probable cause.\ndetermine if escalation is necessary.\ni want to review this question later. (optional)\ncheck my answer (optional)

Answer

Brief Explanations:

After reproducing the printer issue, the next troubleshooting step is to check for recent changes that may have caused the problem.

Answer:

B. Determine whether anything has changed.