mary and cassie are talking about a problem cassie is having in her personal life. mary expresses concern…
mary and cassie are talking about a problem cassie is having in her personal life. mary expresses concern for cassie’s problem and listens for the emotion in cassie’s as she describes what is going on in her life. mary’s listening style could best be described as: critical relational analytical empathetic
Answer
Brief Explanations:
Empathetic listening involves showing concern and focusing on the emotions of the speaker. Mary expresses concern and listens for Cassie's emotions, which is characteristic of empathetic listening. Critical listening is for evaluating information, relational listening emphasizes relationships but not as specifically on emotions as empathetic listening, and analytical listening is for breaking - down and understanding complex information.
Answer:
Empathetic