mrs. thomas, who has a hearing impairment, has a friend visit her at home one day while you are there. the…

mrs. thomas, who has a hearing impairment, has a friend visit her at home one day while you are there. the friends have not seen each other for a long time. her friend stares at the service dog sitting beside mrs. thomas. finally, her friend asks you, the dog is not only her pet, am i right? is she deaf? what is the best way to respond? ch:34 say, yes, it is a service dog. mrs. thomas has a hearing impairment. explain that you cannot say because you need to respect your clients privacy. explain what the service dog does for your client. say, yes, it is a service dog because mrs. thomas is deaf.

mrs. thomas, who has a hearing impairment, has a friend visit her at home one day while you are there. the friends have not seen each other for a long time. her friend stares at the service dog sitting beside mrs. thomas. finally, her friend asks you, the dog is not only her pet, am i right? is she deaf? what is the best way to respond? ch:34 say, yes, it is a service dog. mrs. thomas has a hearing impairment. explain that you cannot say because you need to respect your clients privacy. explain what the service dog does for your client. say, yes, it is a service dog because mrs. thomas is deaf.

Answer

Brief Explanations:

Respecting a client's privacy is important. Assuming Mrs. Thomas's deaf - ness is not public knowledge, it's inappropriate to disclose it. Also, it's not necessary to explain the service dog's purpose to others without the client's permission.

Answer:

Explain that you cannot say because you need to respect your client's privacy.