you work in a bookstore, and you are having an argument with one of your coworkers about which books should…

you work in a bookstore, and you are having an argument with one of your coworkers about which books should be displayed in the window. you have learned the calm method for conflict resolution and decide you will apply it in this situation. what is the first step you should take? a) you should think about why your co - workers objectives make you angry. b) you should put your ideas in writing rather than talking about them. c) you should seek support for your position from other co - workers. d) you should try restating your ideas in different terms.

you work in a bookstore, and you are having an argument with one of your coworkers about which books should be displayed in the window. you have learned the calm method for conflict resolution and decide you will apply it in this situation. what is the first step you should take? a) you should think about why your co - workers objectives make you angry. b) you should put your ideas in writing rather than talking about them. c) you should seek support for your position from other co - workers. d) you should try restating your ideas in different terms.

Answer

Brief Explanations:

In conflict - resolution using the CALM method, the first step is to understand the reasons behind the conflict. Thinking about why the co - worker's objectives make you angry helps in understanding the root cause of the conflict.

Answer:

A. You should think about why your co - worker's objectives make you angry.