but before she could bring herself to start on the unfulfilled orders, she glanced at the shelf above her…

but before she could bring herself to start on the unfulfilled orders, she glanced at the shelf above her workspace. there were bags of clay haphazardly thrown about, jars of unwashed brushes, an empty coffee cup from yesterday. first things first, she thought. what does the text suggest about molly? she wants to mail her orders but cant find the shipping materials in the mess of her workspace. she has an impulse to clean that overwhelms the immediate needs of her business. she is unsure if she should start creating more earrings or pack up some of her orders. she believes that a dirty workspace has a negative effect on customer satisfaction.

but before she could bring herself to start on the unfulfilled orders, she glanced at the shelf above her workspace. there were bags of clay haphazardly thrown about, jars of unwashed brushes, an empty coffee cup from yesterday. first things first, she thought. what does the text suggest about molly? she wants to mail her orders but cant find the shipping materials in the mess of her workspace. she has an impulse to clean that overwhelms the immediate needs of her business. she is unsure if she should start creating more earrings or pack up some of her orders. she believes that a dirty workspace has a negative effect on customer satisfaction.

Answer

Brief Explanations:

The text shows Molly is about to start on unfulfilled orders but is distracted by the messy workspace (bags of clay, unwashed brushes, empty coffee - cup). Her thought "First things first" implies she feels the need to clean before starting work, indicating her cleaning impulse overrides business tasks.

Answer:

She has an impulse to clean that overwhelms the immediate needs of her business.