writing a persuasive message: mastery test select the correct answer. which persuasive writing technique…

writing a persuasive message: mastery test select the correct answer. which persuasive writing technique does this message use? i request a refund for the damaged goods in one of the six cargo containers. the other five were delivered in good condition. a. anticipating and redirecting resistance b. being reasonable and specific c. connecting facts to benefits d. using the power of loss
Answer
Brief Explanations:
The message clearly states a request for a refund for damaged goods in one - specific cargo container out of six, while noting the good condition of the other five. It is reasonable (asking for a refund for only the damaged part) and specific (mentions the number of containers and the condition of each). It doesn't anticipate resistance, connect facts to benefits, or use the power of loss.
Answer:
B. being reasonable and specific